Be My Guest Student's BookArtikelnummer: 9780521776899
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available. Deals with all situations where hotel employees meet guests, from the front desk to the restaurant. Short, easy-to-use units that focus on improving fluency, accuracy and vocabulary. Strong emphasis on pronunciation. Suitable for in- and pre-service students.